Shipping Policy for VYVESOPIC

Effective Date: January 6, 2025

At VYVESOPIC, we are committed to providing a smooth and efficient shopping experience for all of our customers. This Shipping Policy outlines how we handle shipping for orders placed through our website, vyvesopic.com.

1. Shipping Locations

We currently offer shipping to the United States. At this time, we do not offer international shipping but are working to expand our shipping locations in the future. Please contact us if you have any inquiries regarding international shipping.

2. Processing Time

  • Orders are typically processed within 1-2 business days after payment has been confirmed.
  • Orders are processed Monday through Friday, excluding public holidays.
  • If an order is placed on a weekend or holiday, processing will begin on the next business day.

3. Shipping Methods and Delivery Times

We offer various shipping methods based on your location and urgency of the order:

  • Standard Shipping: Estimated delivery time of 3-7 business days within the continental U.S.
  • Expedited Shipping: Estimated delivery time of 2-3 business days (available at checkout).
  • Next-Day Delivery: Available in select areas for urgent orders (additional charges apply).

Please note that delivery times are estimates and may vary depending on the shipping carrier and the specific location.

4. Shipping Costs

Shipping costs are calculated at checkout based on your order’s size, weight, and delivery location. We offer free standard shipping on orders over $100 within the U.S.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through the shipping carrier’s website.

6. Delivery Issues

While we strive for timely deliveries, we are not responsible for delays caused by the shipping carrier. If your order is delayed, lost, or damaged during shipping, please contact us immediately at info@vyvesopic.com, and we will assist you in filing a claim with the carrier if applicable.

7. Address Accuracy

To ensure smooth delivery, please provide an accurate shipping address during checkout. Vyvesopic is not responsible for any delays or issues caused by incorrect or incomplete address information. If you realize that there was an error in your shipping address after placing the order, please contact us as soon as possible to correct it.

8. Shipping Restrictions

Certain products, such as perishable items, may have additional shipping restrictions. Please check the product details before ordering to ensure we can ship it to your location.

9. Shipping to PO Boxes and Military Addresses

We do ship to PO Boxes and military addresses (APO, FPO, DPO) via the USPS, but please note that delivery times may vary.

10. Returns and Exchanges

If there are any issues with your order upon delivery (such as incorrect, damaged, or defective items), please refer to our Return and Exchange Policy. We are committed to ensuring customer satisfaction and will work with you to resolve any issues.

For any further questions about shipping, feel free to contact our customer support team at info@vyvesopic.com or call us at (860) 639-7147.

Thank you for shopping with Vyvesopic!