Shipping Policy for Vyvesopic
Effective Date: March 14, 2025
At Vyvesopic, we aim to provide our customers with a seamless shopping and delivery experience. Our Shipping Policy outlines our procedures and expectations for domestic and international orders to ensure that your order reaches you in a timely and secure manner.
1. Shipping Locations
We offer both domestic and international shipping. Vyvesopic ships to most locations in the United States as well as select countries worldwide. Shipping availability to your location will be confirmed during the checkout process.
2. Shipping Fees
Shipping fees are calculated at checkout based on your order’s size, weight, and delivery location. You will be informed of the total shipping cost before completing your purchase. From time to time, Vyvesopic may offer free shipping promotions, which will be communicated through our website and promotional materials.
3. Processing Time
Orders placed with Vyvesopic will be processed within 2-5 business days after receipt of payment. Please note that business days are Monday through Friday, excluding holidays. Processing times may be extended during peak seasons or due to product availability, but we will notify you if there is any significant delay.
4. Delivery Time
Delivery times vary based on the shipping method chosen and the destination of the order. For domestic orders, delivery usually takes 5-7 business days. International shipments may take longer, depending on the customs process and the country of delivery. Delivery times are estimated and are not guaranteed, as delays can occur beyond our control.
5. Shipping Carriers
We partner with reliable carriers, including USPS, UPS, FedEx, and international shipping companies, to ensure that your order arrives on time. After your order is shipped, we will send you an email with your tracking number so you can monitor its progress.
6. International Shipping
For international orders, please note that the customer is responsible for any customs duties, taxes, or other import fees that may apply in your country. These fees are not included in the shipping costs and will be due upon delivery. We recommend checking with your local customs office for information about potential charges before ordering.
7. Order Tracking
Once your order has shipped, you will receive a tracking number along with a link to the carrier’s website. You can use this tracking number to follow your shipment’s progress until it reaches your destination.
8. Restrictions on Shipping
Currently, Vyvesopic does not ship to P.O. Boxes or military addresses (APO/FPO). If your address falls into one of these categories, please provide a physical address for shipping to ensure timely delivery.
9. Lost, Damaged, or Delayed Packages
While we take every precaution to ensure your order is safely packaged, occasional issues may arise during transit. If your package is lost, delayed, or damaged, please contact us at info@vyvesopic.com. We will work with the carrier to investigate the issue and may provide a replacement or refund where applicable.
10. Address Accuracy
It is crucial that you provide the correct and complete shipping address when placing your order. Vyvesopic is not responsible for delays or lost packages resulting from incorrect or incomplete address information. If you realize there is an error, please contact us immediately to correct it.
Contact Information
For any questions regarding our Shipping Policy, please contact us at:
Vyvesopic
192 Fitchville Rd, Bozrah, Connecticut 06334
Phone: (860) 639-7147
Email: info@vyvesopic.com
Website: vyvesopic.com